Frequently Asked Questions

What should I do if my card is lost or stolen?

What should I do if my card is damaged?

How do I go about getting a Rutgers-Newark Photo ID card?

What do I need my Rutgers-Newark ID card for?

Can I have my Rutgers-Newark ID card mailed to my home?

What should I do if my Rutgers-Newark ID card expired and I need a new one?

May I smile for my for my Rutgers-Newark ID card?

What must I do to get a Rutgers-Newark Alumni ID card?

First, check your "pegasus" or "andromeda" email account. If your ID card is returned to our office, we will notify you via an email to your main Rutgers account. You must come to the Rutgers-Newark Photo ID Card Office to pick up the card. There is no fee to retrieve your card. Otherwise, you will need to follow the replacement procedure below.

Replacement Procedure

Visit the Cashier's Office or photo ID window and explain that you are there to pay the $15 fee for a replacement Rutgers-Newark Photo ID card. Bring your paid receipt (both copies) and a replacement card will be made for you while you wait.

You must present a second form of photo ID (driver's license/passport-for your protection) to pick up your lost ID card or to have an ID reissued for any reason.

Replacement cards will not be issued unless a receipt for payment is presented. All previously issued cards will be rendered inactive, and will not be reactivated under any circumstances. If you lose a replacement card, you will have to pay the replacement fee again to have another replacement card issued.

If your ID card is worn or damaged due to normal use * it can be reprinted and replaced free of charge as long as ALL pieces of the old ID are returned to the office. If damage appears intentional, or if all pieces are not presented, you will be subject to a $15 replacement fee.

We strongly advise against punching holes in Rutgers-Newark Photo ID cards. They are the primary cause for cracks in ID cards.

First, you must be registered as a student and must also have made arrangements to pay your term bill. Second, come to the Photo ID office located on the 3rd floor of Blumenthal Hall to have your picture taken. Please make sure to bring another form of identification (driver's license, passport, etc.- for your security). Upon verification of your current active student status, we will issue you a Rutgers-Newark Photo ID card.

Faculty and Staff click here to find out what you need to do.

A Rutgers-Newark Photo ID card allows you to:

• Take out books from any Rutgers library

• The use of Rutgers recreational facilities

• Ability to use a meal plan

• Ability to open doors and gates on campus where you are granted swipe card access

• As identification for any Rutgers event where you need to show proof that you are a Rutgers student

To protect the privacy and identity of our entire Rutgers community, it is the policy of Rutgers-Newark to not distribute Rutgers photo ids to students, faculty, and staff via mail.

DO NOT DISCARD YOUR EXPIRED ID. If you are still a registered student, Part Time Lecturer or TA/GA, bring your expired ID card to the Photo ID office and we will issue you a new one. If you are a Part Time Employee, Part Time Lecturer, TA/GA, PALS student, or Post Doctoral fellow, you must also bring a form from your department stating your new appointment and when the appointment will end. In all cases, if you do not hand in your expired ID, you will be access a $15 replacement fee.

Yes, you are allowed to smile for your id picture. It is up to the individual if they wish to or not. But remember:

A smile is an inexpensive way to improve your looks. -Andy Rooney

Obtaining an Alumni card is done through the Rutgers Alumni Relations Office. Their office can be reached at:

360 Dr. Martin Luther King, Jr. Boulevard
Hill Hall Room 324
Newark, NJ 07102-1801
Phone: 973/353-5242
Email: RUAlumni@alumni.rutgers.edu

* Assessment of damage will be at the sole discretion of the Photo ID office.